Over the last few years, I've taken a number of polls on "what's your favorite swag." And before the last year's event, I was elated to see a majority of swag requests were for the TechNet Subscription Professional. Armed with this data on "what attendees want", the TechEd team approached the TechNet team and together, we were able to make the TechNet Subscription Professional NFR (NFR = not-for-resale) a reality for TechEd 2011 attendees.

And now, we've just recently confirmed the offer for TechEd 2012 attendees, too. Special shout-out to the TechNet Subscriptions team for being so awesome!

Last year, we used a new model for fulfilling the 12-month TechNet Subscription Professional NFR, and of course, there were a lot of questions. Therefore, to help the process go more smoothly for TechEd 2012, we have documented a majority of those questions in an FAQ. In addition, I've highlighted a few of the more common questions below.

• What benefits are included in the Not For Resale (NFR) version of TechNet Professional?
  The NFR version includes access to the complete stack of full-version Microsoft infrastructure and business solution software for evaluation, a comprehensive collection of Microsoft E-Learning courses, access to 24/7 online concierge, and priority support on TechNet forums.
• Are technical support calls included in the NFR version of TechNet Professional?
  No. Technical support calls are only included in the retail version of TechNet Professional and in TechNet Professional with Media.
• I have an existing TechNet Subscription; can I get an extension instead>
  No, as an attendee to the Conference, you are entitled to one complimentary NFR version of TechNet Professional. HOWEVER, if you have a current TechNet Subscription, you may designate a colleague to receive the NFR subscription. You may return to your registration record at any time up until the conference to update this information with your colleague's contact information.
• When will I receive my complimentary TechNet Subscription?
  Attendees will receive a welcome email from their regional TechNet Subscription Customer Service Center within 2-3 weeks after the conference. Subscribers must log in and associate their Live ID in order to initiate the Complimentary Subscription. (The rights to use the Complimentary Subscription will expire 12 months from the date of activation of the Subscription by Microsoft and not from the date the Subscriber associates their Live ID at the benefits portal.)

Please visit the TechNet Subscription Professional NFR offer page for more details on terms and conditions, benefits, and more. And, as always, if you have additional questions or swag ideas, please do not hesitate to let me know by posting a comment below.